At Iredell Water Corporation, our constant goal is to provide our customers with a safe and dependable supply of drinking water. A safe, reliable water supply is critical to the success of any community.

To achieve our goal, Iredell Water sets our water rates using a long-term plan designed to ensure we have the level of funding needed to always provide top-quality services.  At the same time, the approach prevents us from having to use unpredictable rate increases that can cause financial concerns for you.

Our long-term approach also protects Iredell Water from experiencing major funding issues during crises, like the Covid pandemic.  Because our rate structure has been even in its implementation, we were confident we could handle the impacts of the emergency, even as it continues for far longer than anyone imaged.

Our rates will increase modestly this year, starting on January 1, 2022.  Our monthly user flat fee will go up 50 cents to $13.00 a month, while our Consumption Rate will go up 20 cents to $4.20 per 1,000 gallons used.  We have also raised some of our developer tap fees and fees concerning inactive accounts and damage to our infrastructure.

The entire rate and fee structure we will use for 2022 can be found on our website and by clicking here:

https://www.iredellwater.com/documents/431/Schedule_of_Fees___Charges_2022.pdf

The UNC School of Government’s Environmental Finance Center reviews the water and wastewater rates from 487 utilities in the State of North Carolina.  They continue to find our rates to be extremely affordable and in line with the state average.  You can see our results for yourself on their dashboard at https://dashboards.efc.sog.unc.edu/nc.

The funds we receive from you, our customer, and from low-interest USDA-Rural Development loans enable us to continue our efforts to improve our water system’s infrastructure.  We are in the final stages of completing our 14-mile-long Ostwalt-Amity Area water main extension, which includes the construction of two new groundwater wells and a 300,000-gallon elevated storage tank. This project will bring water service to an area of the county unable to receive our water until now.

We are also continuing to make progress with our work to upgrade our water meters to ones using the latest technology called AMI.  We are approximately one-sixth of the way through the project, which is expected to be completed by Fall 2022.

The upgraded meters will expand the services you enjoy now, which include proactive leak alerts.  The new meter will enable us to upgrade our Customer Service, eventually providing you with web-based portals you can use to manage your water use even more than you do today.

We thank you for the trust you have placed in us over the years as we have used our long-term funding approach, and we look forward to continuing to provide you with high-quality services over the coming months and years.